I'M NEW

IS GOD CALLING YOU TO JOIN THE TEAM?

SEEING GOD CHANGE LIVES, FAMILIES AND CHURCHES

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COULD YOU BE OUR NEW
HEAD OF CHURCH OPERATIONS

THE PURPOSE OF THE ROLE
To provide strategic and operational leadership to the administration and volunteer teams, supporting the Vicar, clergy and ministry team in implementing the vision of the church: to see God change lives, families, and churches again and again.

Turning vision into practical action through coordination, organisation, and team leadership.

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A VITAL ROLE

TO LEAD AND ENABLE

As we seek to grow we believe that our new Head of Church Operations will play a pivotal role in the next chapter of St Mary’s life. Not simply an administrative role focused on managing and maintaining what already exists, this is a strategic and enabling leadership position, helping to resource and implement the mission of the church.

Working closely with the Vicar, staff team, PCC, church wardens, volunteers, and ministry leaders, you will help translate vision into practical action – ensuring that the systems, people, resources, buildings, and processes of the church are aligned and working well in support of its mission and growth.

A key part of this will be helping to cultivate a culture where people are well-supported, well-organised, equipped, and released to serve together effectively. Through strong leadership, wise stewardship, and well-designed systems, the role will help build the organisational capacity St Mary’s needs to flourish in the years ahead and continue serving the church, local community, and wider mission of God with faithfulness, clarity, and joy

ABOUT ST MARY'S

This is an exciting time to join the team at St Mary’s.

St Mary’s is a vibrant and growing church with a wide draw from Reigate and the surrounding area. At the heart of our life together is a shared desire to make disciples of Jesus – people who are empowered by the life of the Holy Spirit and who witness to the reality of God’s coming Kingdom.

We are a Charismatic, Evangelical church, orthodox in our theology, and deeply committed to remaining faithful to the gospel and passing on the Christian faith to future generations in a rapidly changing cultural context. 

We are seeking a new member of the staff team to work closely with the senior leadership to help us turn our vision into practical action through coordination, organisation, and team leadership.

ABOUT THE TEAM

St Mary’s is served by a growing team of dedicated and passionate people. While each person brings particular gifts and areas of responsibility, we place a strong value on working collaboratively, supporting one another, and sharing a common sense of purpose.

The staff team is made up of a Ministry Team and an Administration Team, who work closely together across all areas of church life. We aim to foster a healthy team culture marked by trust, prayer, mutual encouragement, and a willingness to learn together.

We believe our church is a wonderful place to work and serve our local community and we want each member of our team to flourish love their work. If you have a passion for this Head of Church Operations role but are hesitant for any reason, please don’t let that hold you back. You might be the ideal candidate to help lead our operations or bring value to our wider team in another way and we would love to hear from you. Your unique skills, character, and potential are what matter most to us. Don’t hesitate to take the leap and explore this opportunity!

KEY RESPONSIBILITIES

Our Head of Church Operations will play a key role in ensuring the implementation of the Church’s vision, the smooth running and co-ordination of all church operations and the management of people and resources. A strong operational leader, they will have day-to-day oversight of wide range of operational areas including church and office management, events management, IT management, HR systems, legal compliance, and buildings and facilities.

SPECIFIC RESPONSIBILITIES AND TASKS

Church and Office Management
Making sure that the day-to-day running of Church life is smooth running and efficient

  • Working with staff and volunteers to ensure the smooth running of all services, events, and church family activities and ensuring that they are appropriately administratively resourced and equipped.
  • Working with diverse stakeholders (Church family, centre users, suppliers, partners) and their wide-ranging requirements.
  • Overseeing the church database systems to ensure excellent communication and engagement with everyone.
  • Developing and ensuring the effective use of our IT, AV and phone systems.
  • Overseeing the ongoing development and compliance of all Church policies, including staffing policies, copyright, safeguarding, and health and safety and ensuring that all relevant policies, legal obligations, and procedures are followed and reviewed regularly.
  • Assisting in the production of appropriate reports to the Southwark Diocese, including the Church annual report, electoral roll, and ministry statistics.

Leadership and Team Management
Shaping culture and managing staff

  • Lead, develop, and oversee the administration team.
  • Foster a positive, faith-filled and high-performing team culture.
  • Build, motivate, and manage volunteers across various ministry and operational functions.
  • Ensure clear role allocation, accountability, and support within the team.
  • Work closely with the Vicar and ministry team to translate the church’s vision into actionable plans.
  • Drive the execution of church initiatives and programmes.
  • Monitor progress and ensure delivery of tangible outcomes aligned with the vision.
  • Identify opportunities to expand impact within the church and community.

Strategic Support to the Vicar
Helping to resource and implement the mission of the church.

  • Provide support in decision-making through insight, planning, and organisation.
  • Help prioritise initiatives and manage workflow aligned with the church’s vision.
  • Assist in implementing decisions and ensuring follow-through.
  • Act as a trusted partner to the Vicar in day-to-day leadership and operational matters.

People development and deployment
Taking a lead in ensuring we have the right people in the right roles who are motivated and inspired to fulfil our vision.

  • Oversee the recruitment, training and support of volunteers across church activities
  • Encourage a culture of ownership and service among volunteers.
  • Oversee the HR systems and processes needed for recruitment, selection and training and development of staff and volunteers, and ensure that our HR processes, systems and procedures are compliant, up to date and communicated and implemented fully.

Financial administration and support
Working with the PCC, Treasurer and Finance Team to manage and control spending and to ensure our financial strategy is implemented robustly and that we have the right resources available as we seek to grow.

  • Oversee all purchasing – maintaining contracts with suppliers for the Church and Church centre including photocopier, stationery, catering supplies and arranging for payment of invoices.
  • Work with the Treasurer / Finance Team to ensure that financial accounts are kept efficiently, and financial controls are implemented smoothly and appropriately
  • Work with the Treasurer / Finance Team to ensure accurate and timely financial reporting and analysis to inform decision making.

Facilities and Buildings Oversight
Working with the Wardens, PCC and Lettings Manager to manage and develop the use our Church buildings and housing stock in line with our vision.

  • Ensure the historic fabric of the Church, the Heath Church, the Church Centre, and our housing stock, is cared for, maintained, insured, kept secure and developed.
  • Ensure all areas of buildings management and maintenance are in hand to provide a safe and welcoming environment across all of our buildings.
  • Ensure the historical and heritage aspects of the buildings are appropriately profiled and made available to the community and the general public in line with our vision for Open Church.
  • Assist with the preparation of ‘Faculties’ and the maintenance of records

SAFEGUARDING AND ACCOUNTABILITY

St Mary’s is committed to creating a safe, welcoming, and nurturing environment for all children and young people.

The Children’s and Families Minister will be responsible for ensuring that all ministry with children operates in line with the church’s safeguarding policies and best practice, and in accordance with diocesan and statutory requirements. This includes working closely with the Parish Safeguarding Officer, ensuring that volunteers are appropriately recruited and trained, and fostering a culture in which safeguarding is understood as a shared responsibility and an expression of our care for children and families.

The role is accountable to the Vicar and works within the governance structures of the church, with appropriate support, oversight, and opportunities for reflection and development.

(This post involves regulated activity and is subject to enhanced DBS clearance and satisfactory references.)

ABOUT YOU

We are looking for someone who is excited by the calling to oversee and lead our Church operations and who brings both spiritual maturity and practical leadership to this role.

Person Specification
Essential

  • Active Christian faith, passionate about the mission of St Mary’s Reigate
  • Strong operational and team management experience with the ability to lead in a busy environment.
  • Ability to implement and oversee completion of tasks and projects to completion
  • Demonstrable experience and resilience in negotiating with diverse stakeholders
  • Excellent organisational skills, including delegation and managing under pressure
  • Excellent communication and interpersonal skills
  • Excellent IT skills needed for office management
  • Ability to work independently as a self-starter while collaborating effectively.
  • Skilled at managing multiple priorities and delivering measurable results.

Desirable:

  • Experience of working in a church/ non-profit or public-sector setting
  • Experience of worship in the Church of England
  • Experience or interest of working with listed buildings

Personal Attributes:

  • Highly motivated and results-oriented.
  • Proactive, solutions-focused mindset.
  • Ability to inspire and lead others with clarity and purpose.
  • Strong integrity, discretion, and reliability.
  • Flexible and adaptable in a dynamic environment.

We recognise that no candidate will bring everything, and we are open to shaping aspects of the role around the strengths and experience of the right person.

PRACTICAL DETAILS

  • Reporting to: Vicar
  • Working closely with: Wardens, wider Ministry Team, Administration Team, Church members
  • Direct reports: Administration Team
  • Location: St Mary’s Church, Reigate, Surrey, RH2 7RN
  • Employment basis: a flexible full-time role Monday to Friday (with very occasional Sundays and evenings required)
    • (A four-day role may be considered for the right candidate.
  • Salary: £32-37k depending on experience
  • Annual Leave: 5 weeks per annum

We warmly encourage an informal and confidential conversation to explore the role and how it might be shaped around the right person.

For an initial conversation, please contact: Richard Wilson | 07875959339 | richard.wilson@stmaryreigate.org

HOW TO APPLY

If you are interested in the role, please email a CV with a covering letter.  In the covering letter, please include a personal statement to outline your particular experience, qualities, and competencies, and why you would be successful in this role.  Please also share something of your personal faith and your vision for the role.

  • We believe our church is a wonderful place to work and serve our local community and we want each member of our team to flourish love their work. If you have a passion for this Head of Church Operations role but are hesitant for any reason, please don’t let that hold you back. You might be the ideal candidate to help lead our operations or bring value to our wider team in another way and we would love to hear from you. Your unique skills, character, and potential are what matter most to us. Don’t hesitate to take the leap and explore this opportunity!

Applications should be sent to the email address above.

There is a genuine occupational requirement for the postholder to be a practising Christian, in accordance with Schedule 9, Part 1 of the Equality Act 2010.